Assessment patient’s satisfaction of palliative care service in adult cancer in Khartoum state 2022
Assessment patient’s satisfaction of palliative care service in adult cancer in Khartoum state 2022
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Date
2022
Authors
Abdullah Malik Abdul Majid
Mohammed Mustafa Babekir
Mohammed Omer Sir Al-khatim
Hadeel Edriss Ahmed
Yousif Moawia Ahmed
Journal Title
Journal ISSN
Volume Title
Publisher
Napata College
Abstract
Background and Aims: Patient satisfaction is an important quality indicator of health care service. The concept ofhome-based palliative care has been recently introduced in many countries, but the patients' satisfaction with this care remained unexplored. This study aimed to assess the satisfaction of the cancer patients receiving this care.
Methods: This cross-sectional study was conducted among 51 surviving cancer patients above 18 years of age registered under the home-based care service of the Department of Palliative Medicine, at Radiation and isotope centre of Khartoum (RICK) - Sudan. Data were collected by face-to-face interviews using a structured questionnaire based on the FAMCARE P16 questionnaire from November to December 2022. Descriptive analysis was done for the sociodemographic and satisfaction-related indicators.
Result: The majority of the patients (88.2%) were satisfied with the service provided by the home care team. Most (76.5%) of the patients were women, and the mean age was 56.25 ± 14.8
years. The median duration of getting home-based care was 4 months. Main satisfaction indicators were—assessment of physical symptoms (70.6%), providing information about pain management (70.6%), the inclusion of the family in decision making (76.5%), coordination of care between the members of the home care team (84.3%) and availability of doctors, nurses and palliative care assistants (74.5%).
Conclusion: Despite the limitations, the overall satisfaction level of the patients regarding homebased palliative care services in Sudan is very high